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If for any reason you are not satisfied with the merchandise you received, please return it for an exchange or full refund within 30 days of the purchase date. Returned goods must be unused, in new condition, clothing must be unwashed and not worn, shoes must be unlaced in the original box with all packaging, and videos un-opened. Assembled skateboards cannot be returned, including decks that have had grip tape applied. Boards broken by improper foot placement or misuse cannot be returned.
To return an item for an exchange or credit, you must log into your account and fill out the RMA form or call 877-360-SKATE (7528) for Return Authorization. Then simply ship the items back to us using the address on your packing slip using the carrier of your choice. Returns are processed within 72 hours after we recieve the returned products. Shipping charges are non refundable.
"I just wanted to take a moment to let you know your website is awesome. Your customer sercice is even better!!!!! I had to return and exchange some items and it was so easy and stress free. Thanks Matt for making my experience at 360skate.com such a pleasure. I am the type that will maybe pay a little more to get the customer service I expect and I got it from you. I am a future customer."
Teresa W. |
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